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Customer Service Training and Sales Training
Business Development
Managing and Building Relationships
Sell, sell, sell ... one of your major job responsibilities! It's getting
harder and harder to maintain your current customer base and obtain new
customers with increased competition offering similar products and services.
Consultative selling can help you keep your current customers and turn
your prospects into customers! Learn how to maximize your sales potential
through simple, yet extremely effective steps. No hard sell, pushy tactics
taught here. Consultative selling teaches you how to prepare for and conduct
the sales call, how to handle objections and how to close the sale to
reach a win-win agreement.
As a manager and a salesperson, you wear several hats every day. Your
primary goal is to maintain and increase your office business. These goals
can be achieved more effectively and efficiently through a knowledgeable,
well-managed team. This series was designed specifically for sales managers
to help you in your dual roles as managers and builders of sales relationships.
In this sales training, you will learn how to manage and motivate your
staff more effectively through meetings, coaching and setting action strategies.
You will learn how to build sales relationships more effectively through
prospecting, rapport building, asking questions, handling objections and
closing skills.
The Managing and Building Relationships training is offered through 5
separate modules that build upon each other. Participants are encouraged
to practice the skills taught in between attending modules. The building
block approach aids in reinforcement and offers opportunity for participants
to discuss what is working for them and what challenges they may still
be experiencing.
Some of What You'll Learn
in the Sales Training
- Learn how to effectively manage the sales relationships with employees
through:
- Planning, preparing and presenting effective meetings
- Coaching and offering feedback and
- Setting action strategies
- Learn how to effectively build customer relationships through:
- Prospecting
- Building rapport
- Identifying needs and asking probing questions
- Overcoming objections and
- Closing the sale
This sales training is provided by our strategic partner Shelley
Riebel.
Is your organization interested in our sales training? Then contact
us today!
Please call us within the U.S. at 800-886-2MAX or send us an e-mail at
.
Additional Sales Information
Sales Training or Keynote Presentation Information
Sales Articles
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